Security Services • Doorman & Concierge
• 24/7 Monitoring & Rapid Response

Protecting shoppers, retailers, and retail property assets with retail & shopping centers-trained personnel and integrated systems.
Retail security priorities include providing a safe environment for both shoppers and employees and reducing shrinkage resulting from pilferage and shoplifting. Shoplifters and dishonest employees have become increasingly savvy, making it more challenging than ever to create effective retail loss prevention strategies.
When your shopping center or retail store is protected by Security USA®, we work with you to understand your unique needs, risks, vulnerabilities, and expectations. We collaborate with your asset protection associates to develop specialized loss prevention programs that help you identify the sources of your losses, minimize exposure to those factors, and identify suspected perpetrators. We may deploy secret shoppers in addition to our licensed agents and technology to directly observe employee behavior.
Grab-and-run theft and multi-store sweeps hit malls without warning. Officers who know tenant layouts and share radio alerts with store LP teams shorten response time.
Common areas attract groups that aren't shopping. Consistent, fair enforcement of mall rules keeps families comfortable without profiling.
Garage and surface-lot patrols during peak shopping hours deter smash-and-grab thefts. Lighting checks are part of the foot patrol routine.
Holiday season brings temp retail staff who don't know emergency procedures. Officers become the steady presence tenants rely on for directions and incidents.
Roving mall officers with radio ties to store LP, common-area presence, and parking lot patrols on peak days.
Mystery-shopping-style audits of officer visibility, response times, and tenant feedback for property management.
Common-area and garage camera planning with views of high-theft zones and loading docks behind anchor stores.
Santa sets, car shows, and mall-wide sales that draw crowds beyond normal weekend traffic.
After-hours monitoring of mall alarms and exterior cameras when stores are closed but maintenance crews are inside.
Our agents are thoroughly screened for excellent communication and interpersonal skills and are trained in conflict resolution. We provide multilingual and CPR/AED-certified officers as needed. All our agents are trained in the proper protocols for a wide variety of emergency situations, including fires, severe weather, lockdowns, power outages, and acts of terrorism, making our programs among the most comprehensive and thorough retail security packages available.
Security USA® employs the latest security technology to meet and exceed the needs of our shopping center and retail store clients. We offer a wide variety of surveillance equipment that can be monitored around the clock on your premises or remotely. Our latest advancement includes proprietary facial recognition software, which allows retail establishments to screen individuals who enter the premises against a database of known shoplifters, felons, and banned individuals, immediately alerting the appropriate personnel to their presence.
Security USA® provides retail and shopping center security across New York City, Long Island, New Jersey, and South Florida. From major malls and street-level retail in Manhattan to suburban shopping centers on Long Island, commercial retail properties in New Jersey, and retail centers in South Florida, our officers are trained to protect shoppers, tenants, and property.
Shopping center security solutions center on visible roving officers, parking patrols, camera coverage of common areas, event staffing for promotions, and QA reporting to ownership, supporting tenant LP teams rather than replacing them.
We encourage radio or phone ties with anchor and inline LP contacts. Our officers know when to hold a suspect for store staff versus when mall policy requires police notification.
Yes. We add posts and shorten patrol intervals for defined peak retail periods, then scale back to baseline in January without renegotiating your entire contract.
336 West 37th Street, Suite 450, New York, NY 10018
Tel: 212-594-4475
110 Walt Whitman Road, Suite 207, Huntington Station, NY 11746
Tel: 631-414-7513
501 Golden Isles Dr, Suite 204, Hallandale Beach, FL 33009
Tel: 786-688-8200
17 Academy St Ste 609, Newark, NJ 07102
Tel: 201-515-3028