Security Services • Doorman & Concierge
• 24/7 Monitoring & Rapid Response

Protecting residents, staff, and social service facilities with social service organizations-trained personnel and integrated systems.
Security is a critical concern for social service organizations and shelters, where it's imperative that the safety of vulnerable populations must be prioritized. Protecting staff, volunteers, and shelter residents while maintaining a safe environment is paramount to supporting their mission.
When you choose Security USA®, we assess your specific needs, potential risks, and operational challenges. We understand the unique security demands of shelters, housing facilities, and social service organizations, such as managing high-stress situations, de-escalating conflicts, and supporting the well-being of those we serve.
Shelter residents may arrive in crisis. Officers trained in trauma-informed response support case managers without defaulting to police involvement for every outburst.
Front desks see the highest emotion at admission and denial of service. Barrier design plus officer presence protects staff during difficult conversations.
Shelters operate in residential areas where neighbors watch closely. Professional exterior patrols reduce loitering at the property line.
Clothing, food, and supply rooms attract internal and external theft. Controlled access and sign-out logs protect resources meant for clients.
Intake, lobby, and floor officers with social-service de-escalation training and clear boundaries on use of force.
Collaborative reviews with executive directors covering staff assault history, entrance design, and safe rooms for employees.
Cameras focused on entrances, donation areas, and parking lots, installed with client privacy considerations your board requires.
Coverage for fundraising walks, outdoor vigils, and community meals that draw public crowds.
Our trained security agents are skilled in handling sensitive situations with compassion and maintaining safety while minimizing disruption. In addition, many of our security agents are multilingual and CPR, AED, and Fireguard certified, prepared to respond effectively to a wide range of emergencies. We are prepared to handle incidents such as medical emergencies, fires, natural disasters, and security breaches, making our team an essential part of your operations.
To enhance security, we can also offer advanced surveillance systems, including 24/7 monitoring from our command center, which creates another layer of supervision and security for our clients. Our dedicated agents work alongside this technology to provide comprehensive security solutions that keep staff and clients safe.
Security USA® provides social service organization and shelter security across New York City, Long Island, New Jersey, and South Florida. From shelters and housing facilities in the Bronx and Brooklyn to social service programs on Long Island, nonprofit facilities in New Jersey, and community organizations in South Florida, our officers are trained to protect vulnerable populations, staff, and volunteers with care and professionalism.
Shelter and social-service security solutions emphasize trauma-informed officers at intake, staff protection during crises, donation-area control, and exterior presence that respects both clients and neighbors, never a one-size law-enforcement approach.
We select officers with documented experience in shelters, soup kitchens, and similar settings. Post orders define when to call clinical staff, supervisors, or 911.
Yes. Many shelters adjust officer hours seasonally or by bed count. We flex schedules with your program director rather than locking you into 24/7 coverage you don't need year-round.
336 West 37th Street, Suite 450, New York, NY 10018
Tel: 212-594-4475
110 Walt Whitman Road, Suite 207, Huntington Station, NY 11746
Tel: 631-414-7513
501 Golden Isles Dr, Suite 204, Hallandale Beach, FL 33009
Tel: 786-688-8200
17 Academy St Ste 609, Newark, NJ 07102
Tel: 201-515-3028