A Letter from the CEO

Dear Client,

Thank you for considering Security USA®.

Security is more than placing a guard at your property. It is about trust, responsiveness, accountability, and having a partner who is committed to protecting your people, property, and reputation.

At Security USA®, we have built the technology infrastructure to support our field teams, including a 24/7 command center and CentralCore USA™, our integrated guard management system that connects officers, supervisors, and clients through real-time activity tracking, officer check-ins, incident reporting, and site communication. We update these systems continuously because the threats our clients face are always changing, and our response capabilities need to change with them.

At Security USA®, we never wanted to become a company where clients feel like just another account. We've built our organization to provide the strength of a large security firm with the accessibility, accountability, and responsiveness of a boutique company. We are not a 9 to 5 company because security never stops, and neither do we.

Being available is part of our culture. Around the clock, our management team, dedicated account managers, field supervisors, and 24/7 Command Center respond to client requests, support our employees, and resolve issues with urgency and professionalism.

Our philosophy is simple: never compromise on quality, never stop improving, and always put our clients first. We believe every client deserves a customized security program backed by exceptional people, advanced technology, and a management team that is always available.

Thank you for giving us the opportunity to earn your trust. We look forward to protecting your people, your property, and everything you've worked hard to build.

Respectfully,

Rami Hahitti
Chief Executive Officer
Security USA® Inc.