RESIDENTIAL SERVICES
First-class, Professional Solutions
Doorman, Lobby and Front Gate Attendants
Security USA’s expert team of doormen, lobby and front gate attendants deliver first-class
service and enhanced security to owners of condominiums, co-ops and rental communities
in New York and throughout the tri-state area, including Long Island, New Jersey,
Connecticut and beyond. Staff members serve as the first point of contact for every
individual entering your premises. They are alert, attentive and personable. They
are polished professionals who understand the art of guest relations and know how
to screen visitors, workers and messengers. Prompt attention to mail, packages and
all communications is their business. The Security USA pledge of excellence says
it all: "You will feel like an honored guest in your own building."
Security USA rigorously screens all tenant relations staff, which is key to our
mission to achieve your goals and exceed your expectations. Lobby attendants who
are experts in the art of concierge services, guest relations and tenant interface
are carefully selected for your location. In suburban residential areas and large
multi-building communities, mobile patrols by golf cart or vehicle are often recommended.
All doormen and attendants undergo criminal background checks and substance abuse
tests. Senior employees are trained in CPR, fire safety and first aid. They are
also skilled in fire exit safety and evacuation measures.
Remote and Automated Solutions
Cost-effective remote-controlled or automated technologies are often the right solution
for small to mid-sized residential buildings. Our state of-the-art systems are installed
at the front door or lobby to supplement a full- or part-time doorman, or to control
entry 24/7. Please see our Technology
Division page for more information on available systems.
Concierge Services
High-end condominiums, co-ops and upscale rental properties often offer their tenants
the benefits of an in-house concierge. Security USA provides European-style concierge
services to buildings throughout New York, Long Island, New Jersey and beyond to
make their tenants' lives that much easier. Reservations? Theatre or film tickets?
Limo rental? They are all a phone call away with Security USA.